ElaboreLuxury offers a flexible and easy return policy. ElaboreLuxury guarantees the quality of the products and committed to providing its customers complete satisfaction. ElaboreLuxury strives to enhance the shopping experience of its customers, while providing the best quality products and services.
Condition of items:
Items must be unused, unworn, unwashed and undamaged that there are no marks, or blemishes on the item, lost or stolen parts, and damage due to personal misuse or negligence; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used. The original tags must still be attached to the item in order to return or exchange.
If you wish to exchange an item for another product, it is recommended that you return it for a credit and then purchase the new item.If you would like to exchange a faulty item instead of obtaining a refund, we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. Despite every possible effort to display colours of our products as accurately as possible, computer monitors vary and we cannot guarantee that your monitor’s display of colours will be completely accurate.
Also discounted Items are non-refundable.
In case of receipt of product in damaged condition,manufacturing defect or a wrong product has been received, kindly email us at Returns@elaboreluxury.com , within 24 hours of receipt of product.
How it works:
All you need to do is to inform us within 3 days of receiving the parcel by writing to us at Returns@elaboreluxury.com mentioning the order number, product details, any concerns or queries, etc.
Once authorised by us, the product has to be returned, and should reach us within 7 working days from the authorisation mail.
For returning the product, you can also courier the product to us and share the tracking details ,as soon as it is couriered.Ensure all the tags, packaging material etc are intact. Pack the product in a way to ensure that the reverse transit will not damage the product.
For returning products, the mailing address is
Elabore India Private Limited
272 Green Avenue, Amritsar- 143001
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